An Apprenticeship in Customer Service will give you the practical skills needed to deliver excellent customer service across a range of sectors from Government to Retail to Telecommunications
As an apprentice, you will work on front line delivery of the business dealing directly with their customers:
Good customer service skills are the key to the success of any business, and will serve you well in virtually any industry.
Once you’ve completed your Apprenticeship, you have a lot of opportunities available to you:
A significant amount of the job training is undertaken in the workplace. This is a demanding but interesting course which should be achieved in 12 - 15 months whilst gaining valuable workplace experience.
Level 2 Customer Service course work includes:
• Interpersonal skills
• Influencing skills
• Personal organisation
• Dealing with customer conflict and challenge
Functional Skills Level 2 Maths, English and ICT if required.
You can call your nearest centre to find out more:
Colindale: 020 8201 3111 Ponders End: 020 8803 4764
You can also apply by sending an email to Beverley Woodhouse our Recruitment Coordinator: email@example.com
Text ‘WEBFL’ to 07495 464 797
You can apply by sending your CV to Beverley Woodhouse, Recruitment Coordinator, at firstname.lastname@example.org