Giving customers a great experience is top priority for all businesses and if you’re looking for a career in Customer Service, you'll need to learn essential skills to put your customers first in any industry.
Our level 1 course in Customer Service is the best way to start. Whether you want to work in front line customer care or behind the scenes in call centre support our recognised qualification will help you start your career.
After you have completed your qualification you can progress on to a Level 2 Apprenticeship in Customer Service, a Level 2 course at college or start employment.
The course involves:
You don’t need to have any previous qualifications. Our staff will help you to find the right level of qualification for you using our diagnostic assessments.
You can call your nearest centre to find out more:
Colindale: 020 8201 3111 Edmonton & Tottenham: 020 8803 4764 Watford: 01923 218 910
You can also apply by sending an email to Beverley Woodhouse our Recruitment Coordinator: firstname.lastname@example.org
Text ‘WEBFL’ to 07983 23 66 71
You can apply by sending your CV to Beverley Woodhouse, Recruitment Coordinator, at email@example.com